Terms & Conditions

Last Updated: January 2026

🔞 Age Requirement: By accessing this Website, you certify that you are at least the age of majority in your jurisdiction of residence (18+ or 19+ depending on location) and have the legal capacity to enter into binding contracts.

1. Overview

Welcome to the Onahole Station official website (hereinafter referred to as “this Website”). By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must immediately discontinue the use of this Website.

2. Modifications to Terms

Onahole Station reserves the right to update or revise these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication. It is your responsibility to review this page periodically. Continued use of the Website constitutes acceptance of the revised terms.

3. Privacy & Personal Data

We respect your privacy. Our collection and use of personal information are governed by our Privacy Policy. We adhere to strict data protection principles:

  • We do not send unsolicited promotional emails (Compliance with CASL).

  • We do not make unsolicited sales calls.

  • We do not sell or disclose your data to third parties without consent, except for logistics (shipping) and payment processing purposes.

4. Product Pricing & Availability

Prices listed on Onahole Station are final at the time of purchase. However, we reserve the right to cancel orders arising from evident pricing errors or typographical mistakes. In such events, a full refund will be issued immediately.

5. Ordering & Payment Policy

  • Order Acceptance: All orders are subject to acceptance by Onahole Station. We reserve the right to refuse service or cancel orders suspected of fraud.

  • Cancellation:

    • In-Stock Items: Orders can be canceled before the shipping label is generated. Once processed, they fall under our Return Policy.

    • Pre-Orders: Please refer to our Refund Policy for specific pre-order cancellation rules.

6. Returns, Refunds & Hygiene

Due to the intimate nature of our products, all sales of opened items are FINAL. Please refer to our detailed Return & Refund Policy page for full guidelines.

Summary of Key Rules:

  • Defective Items: Must be reported within 7 days with video evidence.

  • Change of Mind: Only accepted for 100% sealed, unopened items within 7 days (Customer pays return shipping).

7. Shipping & Delivery

Delivery timelines provided are estimates only. Onahole Station is not liable for delays caused by couriers (UPS, Canada Post, etc.), customs inspections, or weather events. For full details, please visit our Shipping Policy.

8. Chargeback & Dispute Policy (Zero Tolerance)

We encourage customers to contact support@onaholestation.com to resolve any issues amicably.

Unjustified Chargebacks: Filing a chargeback dispute with your bank or PayPal without first contacting us, or filing a dispute for an order that was successfully delivered, is considered fraud. Such actions will result in:

  • Immediate and permanent account ban.

  • Blacklisting from future purchases.

  • Referral to debt collection agencies where applicable.

9. Intellectual Property

All content on this Website, including text, logos, product images, and branding, is the property of Onahole Station. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from the use of this Website shall be resolved in the courts of Toronto, Ontario.

11. Contact Information

For legal inquiries regarding these Terms, please contact:

Email: support@onaholestation.com
Location: Toronto, Ontario, Canada

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